Flightpath Blackpool is committed to safeguarding your personal privacy and the security of your personal information and we take this extremely seriously. 

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When you interact with us via our website at www.flightpathblackpool.co.uk, we may collect certain information or data about you.

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All processing of personal data is regulated by the Data Protection Act 1998, and since 25 May 2018, by the General Data Protection Regulations. Any requests for access or concerns about information held about you by Flightpath Blackpool should be made in writing to: Information Officer at our registered office address.

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When using our website we will put small files known as ‘cookies’ onto your computer to collect information about how you browse and use our site. For further information please refer to our Use of Cookies page.

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Collecting personal Information - what information do we collect?

When registering on our website you will be asked to provide:-

• Personal information including, but not necessarily limited to, name, address, telephone number, email address and/or other information.

• Information about the courses you are interested in and when you want to start

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 This information will be requested when using  our website to:

• Make a general enquiry

• Registering for more information regarding a course

• Booking any of our services

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Collecting personal information - How do we use the information collected?

The data collected can be viewed by authorised personnel at Flightpath Blackpool and selected suppliers.We use this information to: 

• Improve our website by monitoring how you use it

• Analyse the effectiveness and popularity of our site

• Provide you with information tailored to your interests

• Respond to feedback you send to us

• Send emails where you’ve requested them or where we have highlighted we will send to you

• Analyse trends, or identify ways to develop our products and services

• Provide advertising to you

• Help answer your questions and solve any issues you have

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We will not sell, licence or trade your personal information to others. We do not share your information with external marketing or advertising companies,however, on occasion, we do work with professional companies who act as service providers and "data processors" on our behalf. Our selected third party service providers are experts in their fields, and have been chosen on their ability to provide both business services and their ability to handle sensitive data securely.

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The instances where the information you provide on our website may be shared are:

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Digital Advertising – Our partners who provide digital marketing services may use your information to show social media advertising or digital marketing re-targeting to you. These adverts may consist of information and opportunities that we think that you might be interested in.

Personal information provided by you and any other information relating to you, will be held by Flightpath Blackpool or by one of our trusted service providers.

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Keeping you informed

In order to offer you the best possible customer experience we would like to send you offers,  news and updates about our courses and services. We may do this via the post, phone, email, text message, online, via social media, or other electronic means.

 

We will only send you these types of messages if you have given us consent to do so when registering with us.  You can ask to opt out of this service at any time.

 

Subject Access requests

You have the right to access the personal information that we hold about you. We may ask for proof of identity to help us locate your information.

If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it. Please contact us for a copy of our Data Protection Policy.

Right to stop or limit our processing of your data

You have the right to object to us processing your personal information if we are not entitled to use it any more, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances. Please contact us for a copy of our Data Protection Policy.

Keeping your information

If you would like to exercise these rights, please read our Data Protection policy. 

We will securely retain a record of your personal information and in order to provide you with  excellent service and to through your flying progress with us. We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary.

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Keeping your data secure

We take a variety of measures to protect your information:

• Physical security -  We control access to our training facility and visitors are escorted at all times. Where applicable paper records are  securely locked away.

• Cyber Security - Our website is securely hosted by experts in the provision of secure websites.

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You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

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Other websites

Our websites may contain links to other websites which are outside the control of Flightpath Blackpool and are not covered by this privacy policy. These websites have their own privacy policies and that we do not accept any responsibility or accountability for these policies.